Data Protection - Terms and Conditions

1 - Legal Notices - Privacy Policy

IDENTIFICATION

EP Mallorca. Erika Picorel informs you, in accordance with Law 34/2002, of July 11th, on Information Society Services and Electronic Commerce:
Owner is: Erika Picorel
Phone: (+34) 605 838 432
Tax address: c

1- COMMUNICATION

In order to communicate with us, we provide you with various contact options, which we explain in more detail below:
Tel: (+34) 605 838 432
Email: info@ep-mallorca.com
Postal address: Avda. Joan Miro 138, 07015 Palma de Mallorca, Spain.
All notices and communications between users and EP-Mallorca will be considered effective for all purposes if they are made by any of the above-mentioned means other than by telephone.

2.- CONDITIONS OF ACCESS AND USE

The website and its services are free. However, EP-Mallorca may make the use of some of the services offered on its website conditional on the prior completion of the relevant form.
The user guarantees the authenticity and currency of all data transmitted to EP-Mallorca and is solely responsible for incorrect or inaccurate information.

The user expressly agrees to make appropriate use of the contents and services of the EP-Mallorca website and, among other things, not to use them:
Disseminate criminal, violent, pornographic, racist, xenophobic, or offensive content, or content that defends terrorism or is generally against the law or public order.

Introducing computer viruses into the network or carrying out actions that are capable of changing, corrupting, interrupting or causing errors or damage to electronic documents, data or the physical and logical systems of EP-Mallorca or third parties; as well as obstruction of other users' access to the website and its services due to the massive consumption of computer resources through which EP-Mallorca offers its services.

Attempting to access the e-mail accounts of other users or to restricted areas of the computer systems of EP-Mallorca or third parties and, if necessary, to extract information.
Violation of intellectual or industrial property rights as well as violation of the confidentiality of information from EP-Mallorca or information from third parties.

Impersonate another user.
reproduce, copy, distribute, make available or any other form of public communication, transform or modify the content, unless you have the permission of the owner of the relevant rights or it is permitted by law.

Collection of data for advertising purposes and for sending advertising of any kind and communications for sales or other commercial purposes without their prior request or consent.
All contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as their graphic design and their source codes represent a work whose property is owned by EP-Mallorca, and none of the exploitation rights can be understood as such, that they have been transmitted to the user beyond what is strictly necessary for the correct use of the website.

In short, the users who access this website can consult the contents and, if necessary, make authorized private copies, provided that the elements reproduced are not subsequently transferred to third parties or installed on servers connected to networks or subject of any kind are of recovery.
Likewise, all trademarks, trade names or logos of any kind that appear on the website are owned by EP-Mallorca and it cannot be assumed that the use of or access to the website confers any rights on the user to the user.

The distribution, modification, transfer or public announcement of the content as well as any other action that has not been expressly approved by the owner of the exploitation rights is prohibited.
The creation of a hyperlink does not in any way imply the existence of a relationship between EP-Mallorca and the owner of the website on which it is created, nor the acceptance and approval of its contents or services by EP-Mallorca.

EP-Mallorca is not responsible for the use that each user makes of the materials made available on this website or for the actions they take on the basis of these materials.

3.- EXCLUSION OF GUARANTEES AND RESPONSIBILITY FOR ACCESS AND USE

The content of this website is of a general nature and is for informational purposes only, and access to all content is not fully guaranteed, nor is its completeness, correctness, validity or timeliness, or its suitability or usefulness for a particular purpose.

As far as legally permissible, EP-Mallorca excludes any liability for any damage resulting therefrom:

The impossibility of accessing the website or the lack of truthfulness, accuracy, completeness and / or timeliness of the content, as well as the presence of deficiencies in all types of content transmitted, disseminated, stored, made available to which the website or the services offered has been accessed.

The presence of viruses or other elements in the content that could lead to changes in the computer systems, electronic documents or user data.

Failure to comply with the law, good faith, public order, traffic use and this legal notice as a result of improper use of the website. In particular and by way of example, EP-Mallorca is not liable for the actions of third parties who violate intellectual and industrial property rights, trade secrets, the right to honor, personal and family privacy and its own image, as well as the regulations on unfair competition and illegal advertising.

EP-Mallorca also declines all responsibility for information that can be found outside of this website and is not managed directly by our webmaster. The function of the links that appear on this website is solely to inform the user of the existence of other sources that can expand the content offered by this website. EP-Mallorca does not guarantee and assumes no responsibility for the operation or accessibility of the linked pages; Nor does it suggest, invite or recommend visiting them and is therefore not responsible for the results achieved. EP-Mallorca is not responsible for the establishment of hyperlinks by third parties.

4.- PROCEDURE IN CASE OF ILLEGAL ACTIVITIES

In the event that a user or a third party believes that there are facts or circumstances which must reveal the unlawful nature of the use of content and / or the performance of activities on the websites contained in the website or accessible via the website he sends a message to EP-Mallorca in which he must identify himself properly and state the alleged violations.

5.- PUBLICATIONS

The administrative information made available through the website does not replace the legal publicity of the laws, ordinances, plans, general provisions and legal acts that must be formally published in the official gazettes of the public administrations, which are the only ones to certify their authenticity and content . The information available on this website is intended as a guide without legal validity.

6.- PRIVACY POLICY

If we need to obtain information from you, we will always ask you to provide it voluntarily and expressly. The data collected through the data collection forms on the website or other means will be included in a processing of personal data for which EP-Mallorca is responsible.

This facility treats the data confidentially and exclusively for the purpose of providing the requested services, with all the legal and security guarantees established by the RGPD UE 2016/679 and the Royal Decree 1720/2007, of December 21st and Law 34/2002, of July 11, on information society and electronic commerce services.

EP-Mallorca will not pass on the data to third parties or share them with them without your express consent.

EP-Mallorca will also delete or correct the data if they are inaccurate, incomplete or no longer required or relevant for their purpose, in accordance with the provisions of the RGPD UE 2016/679 on the protection of personal data.
The user can revoke the consent given and exercise the rights of access, rectification, cancellation, limitation, revocation, opposition and portability of his data by contacting the following address: Avda. Joan Miro 138, 07015 Palma de Mallorca, Spain, who properly identifies himself and expressly indicates the specific right he wishes to exercise.

EP-Mallorca adopts the corresponding security levels that are required in the RGPD UE 2016/679 and other applicable regulations. However, it cannot guarantee the absolute invulnerability of the systems, therefore it accepts no responsibility for damage caused by changes that third parties may cause in the computer systems, electronic documents or files of the user.

If you decide to leave our website via links to websites that do not belong to our company, EP-Mallorca assumes no responsibility for the data protection provisions of these websites or for the cookies that they may store on the user's computer.

Our policy on email is focused on sending only communications that you have requested.
If you prefer not to receive these messages by email, we offer you the opportunity to exercise your right of withdrawal and to opt out of receiving these messages, in accordance with the provisions of Title III, Article 22 of Law 34/2002 on Information society and electronic commerce services.

For more information on our privacy policy, please visit this link and if you want to give your consent to data processing, please go to legal consent.

Basic information on data protection RGPD UE 2016/679

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, we inform you that the personal data provided will be processed by EP-Mallorca.
Responsible: EP Mallorca

Purpose: INSURANCE AND CLAIMS MANAGEMENT: purposes directly related to our legitimate functions as well as those of the legal successor. As well as sending commercial communications about our products or services.
Legitimation:
- Execution of a contract
- Consent of the interested party.
- Legitimate interest of the responsible person Article 42 of Law 26/2006 of July 17, 2006 on private insurance and reinsurance mediation The recipients: Data transfers are planned: Insurance companies and affiliated companies necessary for the provision of the service.
Rights: Send an email to info@ep-mallorca.com
Origin: the prospect himself.
Additional information: Additional and detailed information on data protection can be found on our website: Legal notice

Who is responsible for processing your data?

Identity: Erika Picorel - CIF: Bxxxxxx

Postal address: Avda. Joan Miro 138, 07015 Palma de Mallorca, Spain
Phone: +34 605 838 432
Email: info@ep-mallorca.com
Data protection officer (DPD):
Head of the Customer Service Department: GENERAL COUNCIL OF THE INSURANCE MEDICAL COLLECTIONS OF SPAIN, represented by its Secretary General, Mr. PABLO WESOLOWSKI VENTOSA, atencioncliente@cgcmse.es

Customer service department
Customer service owner:
MEDIADORES DE SEGUROS DE ESPAÑA, represented by its Secretary General, Mr. PABLO WESOLOWSKI VENTOSA e-mail: atencioncliente@cgcmse.es

For what purpose do we process your personal data?

At EP Mallorca. Erika Picorel treats the information provided by interested parties for the purposes of INSURANCE MEDICATION AND CLAIM MANAGEMENT: purposes directly related to our legitimate functions; Analysis of insurance needs, preparation of insurance offers, issuing of policies, review of the insured risks, issuing of supplements, support of the insured in the support of claims, preparation of claims reports, administrative and accounting management including the management of the collection of receipts, any management of the mediation with the company as well as with the acquirer. As well as sending commercial communications about our products or services.

How long will we keep your data?

Until there is no legal provision that requires retention. The personal data will be kept from the cancellation of the contracts for the minimum established by the tax obligations (5 years)

What is the legitimacy for processing your data?

At EP Mallorca. We process the information provided by interested parties to Erika Picorel for the following purposes

General data protection provisions;

RGPD: 6.1.a) The data subject has given their consent to the processing of their personal data for one or more specific purposes: transferring the data to companies necessary to provide the requested service, transferring the data to third party applications for external services , Sending commercial promotions

RGPD: 6.1.b) Treatment necessary for the execution of a contract to which the interested party is a party or for the application of pre-contractual measures at the request of the interested party.

RGPD: 6.1.c) processing necessary for the fulfillment of a legal applicable to the controller

Obligation is required.

RGPD: 6.1.f) Processing that is necessary to satisfy legitimate interests pursued by the controller or a third party, provided that these interests are not overlaid by the interests or fundamental rights of the data subject.

We indicate the legal basis for the processing of your data:
Execution of a contract: contract as insurance intermediary for the benefit of EP-Mallorca. Erika Picorel
Article 42 of Law 26/2006 of July 17, 2006 on private insurance and reinsurance mediation

Consent of the interested party: processing of data necessary for the fulfillment of the insurance brokerage tasks, specially protected data, transmission of data to third parties, sending of commercial offers that are not related to contracts or the legitimate interests of the person responsible.
Legitimate interest of the responsible person Article 42 of Law 26/2006 of July 17th, 2006 on private insurance and reinsurance mediation, sending of communications about customer service and related offers

Data transfers to third countries?

A transfer of data to third countries is not intended.

What rights do you have when you provide us with your data?

Every person has the right to receive confirmation that EP-Mallorca. Erika Picorel may or may not process personal data concerning you.
The data subjects have the right to access their personal data and to request the correction of incorrect data or, if necessary, their deletion if the data is no longer required, among other things, for the purposes for which it was collected.

In certain circumstances, data subjects can request that the processing of their data be restricted. In this case we will only keep them for the exercise or defense of claims.

Under certain circumstances and for reasons relating to their particular situation, data subjects can object to the processing of their data. In this case, EP-Mallorca. Erika Picorel the processing of the data, unless there are compelling legitimate reasons or the exercise or defense of possible claims.
You can essentially exercise your rights in the following ways: Send an email to info@ep-mallorca.com

If you have given your consent for a specific purpose, you have the right to withdraw your consent at any time without affecting the lawfulness of the processing based on the consent given before the withdrawal.

If you believe that your rights with regard to the protection of your personal data have been violated, especially if you have not received satisfaction in the exercise of your rights, you can go to the website www.agpd.es submit a complaint to the competent data protection supervisory authority.
Or in the section of this website where you can exercise your ARSOL rights

HOW DID WE GET YOUR DATA?

The personal data that we at EP-Mallorca. Erika Picorel process comes from the interested party himself
- forms with boxes by email or post,
- website using forms,
- phone recording,
- other means of obtaining consent (programs and applications).

The categories of data processed are:
Identifying data
Postal and electronic addresses
Commercial information
Economic and insurance financial data
Bank details
The following categories of special data are processed: health data, affidavit about the health status of the insured person for health and accident insurance

SUPERVISORY AUTHORITY
Be EP Mallorca. Erika Picorel we do our best to comply with data protection regulations, as this is our most valuable asset. However, we inform you that if you understand that your rights have been undermined, you can lodge a complaint with the Spanish Data Protection Agency (AEPD) located at C / Jorge Juan, 6. 28001 - Madrid. More information about the AEPD. http://www.agpd.es/

CARE CARE

Insurance brokerage

EP Mallorca. Erika Picorel.
In accordance with article 42 of Law 26/2006 of July 17, 2006 on the mediation of private insurance and reinsurance, we inform you of the following information:

Our registered office is at Avda. Joan Miro 138, 07015 Palma de Mallorca, Spain.

We are entered in the DGS Special Administrative Register for Insurance Intermediaries, Reinsurance Brokers and their Executives J-3790, which can be obtained from the General Directorate for Insurance and Pension Funds, part of the Ministry of Economy. And it can be consulted at http://www.dgsfp.mineco.es.
That we are an independent entity and that we have no direct or indirect interest in the share capital of an insurance company.

We have the compulsory professional liability insurance CGPA Europe nº ES-CS2020-900213 according to Art. 27 Law 26/2006.
In accordance with Regulation Eco / 734/2004 of March 11, 2004, we have a customer service department as well as models for filing complaints and claims, which you can find in AVISO LEGAL or request from one of our offices.

We inform you that, in accordance with the regulations on INVESTMENT OF CAPITAL, we are registered in the Special Administrative Register of Insurance Brokers, Reinsurance Brokers and their Managers, managed by the General Directorate of Insurance and Pension Funds, in order to carry out the activity of an insurance broker, legal person . as part of our business of insurance brokerage, the brokering of life insurance contracts and other contracts in connection with capital investments and therefore subject to the provisions of Article 2, Paragraph 1, Letter b) of Law 10/2010 of April 28, 2010 on the prevention of money laundering and terrorist financing.

After taking note of the information provided, the receipt of which I confirm with my signature, I hereby designate the company EP-Mallorca, Avda. Joan Miro 138, 07015 Palma de Mallorca, Spain as an intermediary, so that she can conclude, amend and terminate the insurance contracts on my behalf and / or on behalf of the company that I legally represent, as the needs arise.

And as a fulfillment of the information obligation towards the customer / potential customer in accordance with Chapter V of Law 26/2006, this customer accepts that he has received this information.

I authorize and accept the duty to inform and sign clause 7 of this duty to inform

Treatment of cookies

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies enable a website, among other things, to store and retrieve information about the browsing habits of a user or your computer and, depending on the information they contain and the way in which you use your computer, can be used to recognize the user .

Types of cookies used by this website
This website uses cookies for a number of purposes including
Analysis cookies: These are those that are processed by us or by third parties. They allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use of the service offered by the users. For this purpose, the navigation on our website is analyzed in order to improve it.
The application that we use to collect and analyze the information is Google Analytics.

The cookies used for this (_utma, _utmb, _utmc, _utmt and _utmz) are cookies from third parties.
These cookies are used to collect information about how users navigate the website, to know the origin of visits and other similar data at a statistical level.

You can view the details of the cookies used by Google Analitiycs and their purpose via the following links: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage and Google Privacy Center

Note: "Own" type cookies are only used by the owner of this website, and "Third party" type cookies are used by the service provider as indicated in the table above.

Delete or block cookies
You can allow, block or delete cookies installed on your computer by setting the options of the browser installed on your computer.
Further information about your browser and cookies can be found under the following links:

Firefox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Internet Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Safari: http://support.apple.com/kb/ph5042
Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
Other browsers
Observe the documentation for the browser you have installed.
Google Analytics opt-out add-on for browsers
If you want to reject the Google Analytics cookies in all browsers so that no information about you is sent to Google Analytics, you can download a plug-in that performs this function from this link: https://tools.google. com / dlpage / gaoptout.

APPLICABLE LAWS

The present conditions are governed by European legislation and in this case depend on the control authority, AEPD, the Spanish legislation in force.

LANGUAGE
The languages used on this website are Spanish, English and German.